Suzanne Lalonde Appointed New CEO of Parq Casino in Vancouver

New CEO Announcement

On July 28, 2026, Parq Casino in Vancouver, British Columbia, revealed the appointment of Suzanne Lalonde as its new Chief Executive Officer. With an impressive career spanning over three decades in the casino gaming sector, Lalonde has held pivotal roles across various regions including the United Kingdom, Europe, Australia, the Caribbean, and North America. Her experience encompasses notable organizations such as Casino Austria International, Caesars Entertainment, and PURE Canadian Gaming.

Leadership Vision

Paul Bouzanis, Director of Parq Casino, expressed enthusiasm about Lalonde's arrival. He stated, “We’re very excited to welcome Suzanne to the team. She brings a rare combination of front-line operating experience, senior leadership capability and a strong commitment to people. She understands that sustained performance comes from engaged employees, disciplined operations and a culture where teams are empowered to succeed.”

Lalonde’s mandate involves steering the casino through its next growth phase, focusing on key areas such as guest experience, employee engagement, regulatory excellence, and operational discipline. “I’m thrilled to join Parq Casino and work alongside its talented team,” Lalonde remarked. “My career has shown me that the strongest organizations are built by people who feel valued, supported and connected to a shared purpose, and I look forward to listening, learning and working together to build on Parq’s strengths.”

Career Journey

Lalonde's journey in the gaming industry began as a casino floor dealer, gradually advancing into various leadership and operational roles. Her career highlights include serving as the Assistant General Manager at Casino Nova Scotia in Halifax and as the Executive Director of Casino Operations at Paragon Gaming, managing the River Cree Resort & Casino in Enoch, Alberta. Additionally, she has held significant positions with PURE Canadian Gaming Corp., including General Manager, Senior Vice President, and Regional General Manager, overseeing Casino Calgary and Casino Lethbridge within Alberta's portfolio.

Community Engagement

Beyond her professional accomplishments, Lalonde is deeply committed to community support. She has volunteered and led fundraising initiatives for various organizations, including Habitat for Humanity Canada, Ronald McDonald House Charities, and the Calgary Drop-In and Rehab Centre Society. Her dedication to giving back reflects her belief in the importance of community connection and support.

As Parq Casino embarks on this new chapter under Lalonde’s leadership, the focus on enhancing guest experiences and fostering a positive work environment signals a promising future for the establishment.